Your privacy is not just a priority — it is our responsibility. This document explains in detail how kiss918 collects, stores, uses, and protects your personal information as a member of our platform in Malaysia.
This Privacy Policy is issued by kiss918 and applies to all users who access our platform via the website at kiss918.vin or the kiss918 mobile app for iOS and Android. We take our responsibilities seriously under Malaysia's Personal Data Protection Act (PDPA) 2010 and relevant international personal data protection standards.
We collect and process your personal data solely for legitimate purposes, including account management, financial transaction processing, fraud prevention, and improving the user experience. Every piece of information you provide us is handled with care and full accountability.
In operating the platform, kiss918 collects various categories of your personal information. This collection occurs through two main channels — information you provide directly and information collected automatically as you use the platform.
Kiss918 uses your personal information for the following purposes, disclosed transparently:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account management and verification | Identity, KYC, contact | Contract performance |
| Processing deposits and withdrawals | Financial, identity | Contract performance |
| Fraud prevention and anti-money laundering | All categories | Legal obligations |
| Sending promotional notices and offers | Contact, usage | Your consent |
| Service improvement and analytics | Usage, technical | Legitimate interests |
| Customer Support | Identity, contact, transactions | Contract performance |
| Regulatory compliance | Identity, financial | Legal obligations |
We will not use your data for any purposes not mentioned above without providing prior notice and, where required, obtaining fresh consent from you.
Your personal data is stored on secure servers located in licensed data centres with multi-layered physical and digital protection. All data transfers between your browser and the kiss918 platform are secured by 128-bit SSL encryption — the same standard used by world-class banking institutions.
While we take every reasonable step to protect your data, the security of the password and device you use to access the platform is your own responsibility. We recommend using a strong, unique password that is not shared with anyone.
Kiss918 does not share your personal data with external parties except in the following limited and controlled circumstances:
We work with trusted third-party service providers to ensure smooth platform operations. These include payment processors (such as FPX, DuitNow, and e-wallet providers), cloud service providers, and analytics platforms. All such providers are bound by strict data protection agreements and are only permitted to use your data for specified purposes.
We may be required to disclose certain information when mandated by law, court order, or a valid request from a law enforcement agency. In such situations, we will disclose only the minimum necessary information and will notify you where legally permitted.
In the event of a merger, acquisition, or sale of platform assets, your personal data may be transferred as part of that transaction. We will provide adequate notice and ensure that an equivalent level of data protection is maintained by the receiving entity.
The kiss918 platform uses cookies and similar tracking technologies to enhance your experience and analyse platform performance. The following are the types of cookies we use:
You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect the functionality of some parts of the platform.
As a kiss918 member, you have the following rights regarding your personal data, in accordance with the provisions of Malaysia's PDPA:
You have the right to request a copy of the personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete information in our records.
Under certain circumstances, you may request that your data be deleted once your account is closed and there is no legal obligation to retain it.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a structured, machine-readable format for transfer to another platform.
In certain situations, you may ask us to restrict the processing of your data while a dispute is being resolved.
To exercise any of the above rights, contact the kiss918 customer support team via Live Chat within the platform. We will process your request within 14 business days.
The kiss918 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal information from anyone under 18. If we discover that a minor's information has been collected without our knowledge, we will take immediate action to delete that information and close the relevant account.
If you are a parent or guardian who believes your child has provided us with personal information, please contact our support team immediately so we can take appropriate action.
The kiss918 platform may contain links to third-party websites including game providers, payment partners, or related information sites. This Privacy Policy applies solely to the kiss918 platform and does not cover the privacy practices of any third-party websites.
We encourage you to read the privacy policy of every third-party website you visit. kiss918 is not responsible for the content, privacy practices, or security policies of any website outside our platform.
Kiss918 retains your personal data for as long as your account is active or as needed to provide services to you. Following account closure, we may retain certain data for the following periods based on applicable requirements:
Upon expiry of the applicable retention period, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered.
Kiss918 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any significant changes will be communicated to you via a notice displayed on the platform or to your registered email at least 14 days before the changes take effect.
The "Updated" date shown at the top of this page reflects the effective date of the latest version. Continued use of the platform after that date constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer through the following channels:
We invest in the best technologies and procedures to ensure that every piece of information you entrust to us always remains in the right hands.
All data transmitted between your device and kiss918 servers is protected by 128-bit SSL encryption — the same standard used by Malaysia's leading banks.
Sensitive member data is accessible only to authorised personnel with a legitimate business need. All access is logged and continuously monitored.
Our systems undergo regular independent security audits to identify and address any vulnerabilities before they can be exploited.
Your personal data will never be sold, rented, or traded to any third party for advertising or marketing purposes — this is our absolute commitment.
All our data handling practices comply with Malaysia's Personal Data Protection Act (PDPA) 2010 and relevant international data protection standards.
In the event of a security incident affecting your data, we are committed to notifying you within 72 hours — transparently, promptly, and responsibly.
Kiss918 protects your privacy with best-in-class technology and transparent policies. Register today and enjoy a safe, fair, and trusted online gaming experience in Malaysia.